Last updated: 16 September 2026
Navan Natural Health & Therapy Clinic respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit NaturalTherapy.ie, contact us, make an enquiry or use our services.
For the purposes of the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation, the data controller is:
Navan Natural Health & Therapy Clinic
19 Brews Hill
Navan
Co. Meath
C15 VX06
Ireland
Telephone: 046 906 0702
Email:
hello@naturaltherapy.ie
Information We Collect
Depending on how you interact with us, we may collect the following information:
- Your name
- Telephone number
- Email address
- Preferred method of contact
- The treatment or service you are interested in
- Preferred appointment day and time
- Information you provide in an enquiry or message
- Information you provide when arranging or attending an appointment
- Technical information about your use of our website, where permitted by your cookie preferences
You are not required to provide more personal information than is reasonably necessary for us to deal with your enquiry or provide the service you have requested.
Health Information
Because we provide natural health and complementary therapy services, information you choose to provide may include details concerning your health, symptoms, medical history, medication, lifestyle or other health-related matters.
Health information is regarded as special category personal data under the GDPR and receives additional protection.
Where you voluntarily provide health information through the website, by telephone, email or during a consultation, we will only use it where there is an appropriate lawful basis and an applicable condition for processing special category data. Where required, this may include your explicit consent.
Please avoid including unnecessary sensitive medical information in a general website enquiry. More detailed health information can be discussed directly with John Byrne where appropriate.
How We Use Your Information
We may use personal information to:
- Respond to enquiries
- Contact you at your request
- Arrange, confirm or discuss appointments
- Provide information about treatments and services you have asked about
- Provide services to clients
- Maintain appropriate client and treatment records
- Respond to questions following an appointment
- Meet legal, accounting, insurance or regulatory requirements
- Protect the security and proper operation of our website
- Analyse website usage where you have consented to relevant cookies
We do not sell or rent your personal information.
Our Lawful Bases for Processing
Under the GDPR, we must have a lawful basis for processing personal data.
Depending on the circumstances, we may rely on:
Steps taken at your request before providing a service
For example, when you contact us to enquire about a treatment or arrange an appointment.
Performance of a contract
Where processing is necessary in order to provide a treatment or service you have requested.
Legitimate interests
Where reasonably necessary to operate the clinic, respond to general enquiries, maintain appropriate business records, protect the website or manage our services, provided those interests do not override your rights and freedoms.
Consent
Where you have specifically consented to a particular use of your personal data. You may withdraw consent at any time.
Legal obligation
Where information must be retained or processed in order to comply with applicable law.
Where special category information such as health data is processed, an additional condition under Article 9 of the GDPR must also apply.
Contact and Appointment Enquiries
When you use a contact or appointment enquiry form on NaturalTherapy.ie, the information you provide is used to respond to your enquiry and, where applicable, arrange an appointment.
Submitting an enquiry does not subscribe you to marketing communications.
We will not use the information provided in an enquiry for unrelated marketing without an appropriate lawful basis or your consent where consent is required.
Client and Treatment Records
If you become a client, we may need to record information relevant to your consultation or treatment.
This may include information concerning your health, medical history, medication, symptoms, lifestyle, treatments received and recommendations made.
Such records are treated confidentially and access is restricted to those who have a legitimate need to access them.
Client records are retained only for as long as reasonably necessary having regard to the purpose for which they were created and any applicable legal, professional, insurance, accounting or record-keeping requirements.
How Long We Keep Your Information
We do not retain personal information indefinitely.
The length of time information is retained depends upon its nature and the reason it was collected.
General website enquiries that do not lead to an ongoing client relationship will normally be retained only for as long as reasonably necessary to deal with the enquiry and any reasonable follow-up.
Where an enquiry results in treatment or an ongoing client relationship, relevant information may form part of the client's records and may be retained for a longer period where necessary for treatment history, legal, insurance or professional record-keeping purposes.
Financial and transaction records may also need to be retained for periods required by Irish tax and accounting law.
When personal information is no longer required, it will be securely deleted or otherwise disposed of.
Cookies and Website Analytics
NaturalTherapy.ie uses cookies and similar technologies.
Some cookies are necessary for the website to function correctly. Other cookies, such as those used for statistics, personalisation or marketing, are only used in accordance with your cookie choices and applicable law.
When you first visit the website, you are given the opportunity to accept or decline non-essential cookies and to select the categories of cookies you wish to allow.
You can change your cookie preferences through the cookie controls available on the website.
Blocking certain optional cookies will not prevent you from accessing the main content of the website.
Website Hosting and Service Providers
We may use trusted third-party service providers to help operate the website and clinic.
These may include providers of:
- Website hosting and maintenance
- Email services
- Website security
- Backup services
- Analytics services
- Professional accounting, legal or IT support where necessary
Where a third party processes personal data on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.
Personal information is only shared where necessary for a legitimate purpose, where you have consented, or where we are legally required to do so.
International Data Transfers
Some technology providers may operate or store information outside Ireland or the European Economic Area.
Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is protected in accordance with applicable data protection law, such as through an adequacy decision or approved contractual safeguards where required.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure, and information submitted online is provided with the usual risks associated with internet communications.
Your Data Protection Rights
Subject to the circumstances and applicable law, you may have the right to:
- Be informed about how your personal data is being used
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Ask us to restrict the processing of your information
- Object to certain types of processing
- Request the transfer of information to you or another organisation where the right to data portability applies
- Withdraw consent at any time where processing is based on consent
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Some rights are subject to legal limitations and may not apply in every circumstance.
To exercise your rights or ask a question about your personal information, please contact:
Email:
hello@naturaltherapy.ie
Telephone: 046 906 0702
We may need to take reasonable steps to confirm your identity before responding to a request concerning personal data.
Complaints
If you have a concern about the way we handle your personal information, please contact us first and we will endeavour to resolve the matter.
You also have the right to raise a concern or make a complaint to the Irish Data Protection Commission:
Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland
Website: www.dataprotection.ie
Links to Other Websites
NaturalTherapy.ie may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of websites operated by other organisations. You should review the privacy information provided by those websites before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to the website, our services, technology or applicable data protection requirements.
The date at the top of this page indicates when the policy was last updated.
Contact Us
If you have any questions about this Privacy Policy or the way your personal information is handled, please contact:
Navan Natural Health & Therapy Clinic
19 Brews Hill
Navan
Co. Meath
C15 VX06
Ireland
Telephone: 046 906 0702
Email:
hello@naturaltherapy.ie